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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Juana Rosario

August 27, 2023

5  out of  5 rating by Juana Rosario
"(Translated by Google) Recommended it very satisfied (Original) Lo recomendó muy satisfecho"

Ferlin Gomez

August 25, 2023

5  out of  5 rating by Ferlin Gomez
"(Translated by Google) Very good service. (Original) Muy buen servicio."

Steven Alcántara

August 25, 2023

5  out of  5 rating by Steven Alcántara
"(Translated by Google) Very good person, always looking for the best way to help the client I recommend it to everyone (Original) Muy buena persona, siempre busca la mejor manera para ayudar a cliente se los recomiendo a todos"

Carol McIntosh

March 15, 2023

1  out of  5 rating by Carol McIntosh
"Good man to do business with."

Saul Velazquez

March 14, 2023

5  out of  5 rating by Saul Velazquez
"Very careing n helpful friendly"

Fairess Morell

January 21, 2023

5  out of  5 rating by Fairess Morell
"Always Helpful, Always responsive & and always the best Deal. They even call you on your birthday."

deidra jones

January 4, 2023

5  out of  5 rating by deidra jones
"AMAZING! Abel is truly the best at what he does and he leaves no questions to be asked. I stopped in for an inquiry about life insurance and he provided me all of the answers I needed! Customer service is great and this office & team makes you feel like you are at home! Definitely recommend for any insurance need."

Della Selner

October 17, 2022

5  out of  5 rating by Della Selner
"I can't say enough good things about Abel, Colt and the rest of the staff. Always helpful and willing to explain my options. If you want a caring compassionate insurance agent call Abel."

Priscila López-Beltrán Forcada

August 16, 2022

5  out of  5 rating by Priscila López-Beltrán Forcada
"I have been working with Cole at this office and he's been extremely helpful and efficient. Would 100% recommend."

Jen Santiago

July 8, 2022

5  out of  5 rating by Jen Santiago
"Switched a few months ago and saved sooo much money! Cole Clugston has been very helpful. Abel Castro and his whole team are very nice and help out with every question. 100% recommend to everyone."

mike harris

June 24, 2022

5  out of  5 rating by mike harris
"First time getting insurance, I spoke with Marcus, great experience and definitely works with you better than the mercersburg office does. I definitely plan on staying with State Farm!"

Shane Sloat

June 13, 2022

5  out of  5 rating by Shane Sloat
"Tiffani was amazing and helping us with all of our insurance needs."

Logan Grossberg

May 23, 2022

5  out of  5 rating by Logan Grossberg
"Worked with Tiffani Umbrell at Abel Castro's State Farm Insurance office in Chambersburg for motorcycle insurance. She was absolutely phenomenal to work with and very polite. She took all the time in the world to answer my questions and give different quotations. She was also on the ball when it came to sending the necessary documents for review and signing. Highly recommend working with her!"

Mugurel Laicas

May 1, 2022

5  out of  5 rating by Mugurel Laicas
"Better rates than Allstate, consistently, excellent service and response time, made me switch after 10 years with one carrier and now my parents moved all their business to them as well in Maryland."

Chad Jones

March 30, 2022

5  out of  5 rating by Chad Jones
"Great service, always looking for the best rates and timely responses. Would recommend to anyone looking for best rates and service."

Mariano Gomar

March 29, 2022

5  out of  5 rating by Mariano Gomar
"(Translated by Google) What is is very friendly and they serve you very well (Original) Lo que es es muy Amables y te Atienden muy bien"

Lisa Poole

March 12, 2022

5  out of  5 rating by Lisa Poole
"I totaled my car on Friday at 9:00 pm (not recommended). By 11 Saturday, I had a rental car and the claim paid in full by Wednesday morning so I could replace my vehicle the next day. I am grateful for the personal service both Abel, his staff and the full State Farm team delivered. I know a lot of people like to insurance hop to keep the lowest premium possible but I will stay where I am. Check him out!"

Greg Lopez

March 12, 2022

5  out of  5 rating by Greg Lopez
"Abel and Marcos all go above and beyond. They never try to up-sell. I have even had them tell me that I did not need coverage that I thought I needed. Even if I found a cheaper rate somewhere else, I would stay just because the customer service is so great."

Tess Condor

March 7, 2022

5  out of  5 rating by Tess Condor
"I'm in the beginning phases of a claim, and so far, I'm really pleased with the service from Abel and his team. I'm confident that will continue. Super-nice competent people who care -- just what you want in insurance people."

Holly Bricker

February 28, 2022

5  out of  5 rating by Holly Bricker
"Very helpful. Answered all my questions."

Nick Manning

February 23, 2022

5  out of  5 rating by Nick Manning
"Great people. They are fast and professional."

brian decker

February 18, 2022

5  out of  5 rating by brian decker
"TIFF did a great job with everything!! From the rate to the customer service!"

Cj Wolf

February 18, 2022

5  out of  5 rating by Cj Wolf
"Great customer service!"

Esteban Ramirez

January 20, 2022

5  out of  5 rating by Esteban Ramirez
"(Translated by Google) Excellent service in Spanish or English, they will always find a way to help you with whatever you need. 100% recommended. (Original) Excelente servicio en español o inglés ellos siempre buscaran la manera de ayudarte en lo q necesites. 100% recomendado."

Lisseth Martinez

January 20, 2022

5  out of  5 rating by Lisseth Martinez
"Very good service and great people!!"