State Farm® Insurance Agent Abel Castro
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Margaret Rose
October 16, 2024
"We have been with State Farm for 50+ years. They have always been there for us with home insurance and car insurance and now renter's insurance. Our agent always takes the time to return our calls and answer our questions."
"Thank you for the awesome review! We are always available to help with Life in any way we can. We strive to provide great customer service and it is nice to hear when we have hit the mark. Thank you for your business!"
Onecimo Javier montero
October 16, 2024
"Es un seguro muy eficiente y muy responsable"
RENE BAUTISTA
October 16, 2024
"They provide good service and immediate customer service. Good price for insurance, they are an excellent company and the people who work there always try to help people who need help with a problem or something, they are always attentive and punctual in any call that one requests."
"Rene! Thank you for taking the time to give our office a review. We enjoy helping others and are always willing to do what we can to help make life go right! Thank you for placing such trust into the team!"
Patricia Ebersole
October 16, 2024
"Awesome people. And very prompt and helpful."
"Patricia! We appreciate you taking the time to give our office such an awesome review and shout out. We value our customers as people and try to help as best we can. It is nice to hear when we have done something right. Know we are always here for you in any way you may need!"
Mollie Hernandez
October 15, 2024
"Very helpful 🙂"
"Hey Mollie! Thank you for taking the time to write our office a review. We appreciate you and your business. Know that we are always here to help because we care and love what we do. Thanks again!"
Joey Fuller
October 14, 2024
"Very professional and took care of everything very quickly"
"Hey Joey! We appreciate your business and we are always here to help in any way that we can. Life has a way of throwing some curve balls and we are here to help make it easier. You are not just another number to us--WE CARE! You ever need anything or have questions you can always call us. Hope to see you soon!"
Jose Velasco
October 14, 2024
"I feel welcomed whenever I visit Abel at this State Farm office. I especially appreciate the fact that this location has staff that speak my first language, which makes it easier to communicate when discussing my concerns and questions. Also, they go out of their way to contact me to wish me a good birthday. It goes to show how they go above and beyond with their clients."
"Jose! We are so humbled by your review. Please know you can always call our office or stop in and we will help you in any way we can. We enjoy what we do and we just want to make life a little bit easier for everyone! It is nice to hear when we are doing things right and we appreciate you!"
Andrew Cambria
October 11, 2024
"If you are in need of any insurance in PA, I would highly suggest you reach out to Abel and his team!"
"Hey Andrew! Thank you for taking the time to review our office. We are happy to serve in any way that we can. We are always looking for feedback and ways we can continue to help. Thank you for trusting my office to be that, all the best!"
wagner franco
October 11, 2024
"Excelente servicio asesoría y atención los recomiendo al 100"
Vanessa Aguilar
October 11, 2024
"Buenos precios y excelente servicio"
Emily
October 11, 2024
"I just had my appointment and I was greeted so warmly by Olivia at the front desk! She even offered me a cup of coffee. The staff was incredibly attentive and answered all my questions with a smile."
"Hey Emily! Thanks for the great review and the shoutout! We enjoy speaking with customers and not treating them like another number. So it is nice to hear when we hit the mark. We appreciate you putting faith and trust into the team. Thanks again!"
Nina
October 11, 2024
"Abel and the team have always took the time to understand my needs and have always provided solutions that perfectly fit my situation. I have never had any issues and they have always made me feel confident in the choices I make for my insurance. They have a strong dedication to their customers and it really shows through what they have done for me!"
"Thank you for taking the time to let our office know we are doing something right. We take pride in our work and we truly care about our community and the people we serve. We strive to be the best and we want what is best for others."
Marco Moretti
October 10, 2024
"My family and I all got insurance with Abel after moving, and we've been satisfied for about 6 years now. Great costumer service and great people!"
"Marco!!! Thank you for giving our office a review. We are always here to help with life."
Luisa Maria De leon Brito
October 10, 2024
"Muy buen servicio con State Farm"
Pedro Gonzalez
October 4, 2024
"Simplemente los mejores en su especialidad. Los mejores servicios todo el tiempo."
"Thank you for taking the time to rate our office. Appreciate you and know we are always here if you need us!"
Lisbeth 502
October 4, 2024
"Son un buen equipo que te ayuda a resolver en cualquier momento con amabilidad"
"Hey Lisbeth! Thank you for the awesome review! We appreciate you and know our office is here to help in any way that we can. We value feedback and are always looking for ways to improve so it is nice to know when we have hit the mark."
Stephen Monarque
August 20, 2024
"We have used State Farm Insurance for years so when we moved to Chambersburg, PA, we signed up with Abel Castro and we have not been disappointed. Their rates are competitive and they provide excellent customer service. I like that their representatives are always assessable for in person visits if one has questions. If there are follow up questions, they respond to the customer. This office also has a yearly cookout every August for their customers for future clients, which is a nice touch for the community."
"Hey Stephen! Thank you for the awesome review! We value our customers and our community--so know you are not just another number to us. We care and we are here to help in any way we can. Don't ever hesitate to reach out with ANYTHING. We were glad we were able to celebrate your birthday and our appreciation day on the same day! All the best!"
Elizeth Gomez
June 11, 2024
"Con la persona que me toco fue muy amable 😌 dios me los bendiga a todos los que trabajan ahi"
"Hola Elizabeth, gracias por por su sincera opinion. Estamos a sus ordenes y estamos para servirle."
Raymond Bailey
June 10, 2024
"Abel Castro and Associates are a great choice for insurance. I've been with State Farm since my first car in 1974. Of all the agents I've had across the nation they have been the best! I've had two accidents (one my fault the other not) and they handled it quickly with no fuss. Reduced my stress level immensely. Just registered my new utility trailer and it only cost me $10 a year for full coverage! High on my recommend list!"
"Hey Raymond! Thank you for taking the time to rate our office with your awesome review! We appreciate the kind words and it is nice to hear when we do things right. Know that we are ALWAYS here to help with Lifes EVERYDAY situations. Give us a call ANYTIME!"
Wanda Mann
April 23, 2024
"My name is Wanda Mann. I was involved in an accident and Cole was fantastic with the care and concern he expressed to me. He knew I was shaken up and did everything he could to calm me down. His follow through was on point as well. Can't say enough for Abel, Cole and the entire team!!"
"Wanda, we appreciate you taking the time to give our office a review. We are always looking for ways to improve and make our customers feel like they aren't just "another number". We appreciate your business and are here to service you in any way we can to help life go right!"
Nicole Shew
April 15, 2024
"I gave two cuz Abel is always kind, but I left because of cole. He is rude and condensending and when dealing with customers, he needs to learn some manners. I found better coverage and its cheaper due to cole being a rude service man, so I guess if anything, thanks for helping me find more for less!"
"Hey Nicole, thank you for taking the time to leave us a review--your feedback is important to us. We rely on hearing from our customers to ensure we are doing a great job--as shared in your review, this was not the case for you. We are sorry to hear you had a less than stellar experience. It is always our goal to answer questions and guide customers in the best interest of their policies. Our staff strives to maintain high customer service standards because customers are the heart of our business. We understand you feel disappointed and we apologize. Please call us if you ever need anything."
Andy Kang
March 11, 2024
"Abel, Marcos, and the entire team are amazing. My wife and I were in an accident over the weekend and I gave Abel a call. He was extremely responsive, giving us all of the support that we needed. Also would like to add that he was on vacation during this time but it didn't matter at all. All he cared about was making sure that we were OK and taken care of. This business definitely goes above and beyond."
"Andy! Thank you for the shout out to our office. We are always here for our customers --especially when life might not go as planned. You matter to us and we care. We appreciate your trust in our office and it is nice to know when we are doing things right. All the best!"
Sandy Paola Velazquez Vidal
February 12, 2024
"Muy buena experiencia, son muy amables! Lo recomiendo"
"Gracias por tomar el tiempo para darnos su opinion. Estamos a sus ordenes."
Demetruis Hollenquest
February 9, 2024
"Great experience with Mr Castro"
"Hey Demetruis! We appreciate the awesome review to our office. Thank you for taking the time to let our office know that we did something right. We are always here for our customers and are looking to help in any way we can. Looking forward to seeing you soon!"
Geoffrey Davies
February 6, 2024
"I had a great relationship with this State Farm agent for years. I ended up switching to Allstate and State Farm reported a lapse In my coverage in error. It took a month to correct the issue. So I ended up paying for a month to avoid a lapse but couldn't drive during that time. Very bad experience. Other than that I have years of good things to say about them but I am still angry about the situation when I switched companies."
"Hey Geoffrey! We appreciate you taking the time to let us know of your experience with our office. We are always looking for ways to improve and we are sorry to hear expectations were not met. We strive to maintain a high level of standards in regard to insurance and customer information. When you switch insurance, your new company is to gather all the information and assure proper underwriting. Upon request by your new provided we submitted the documentation to our regional office to show policy period dates. As you are aware, there was no lapse in coverage with us since starting your original plan with our company. In regard to not being able to drive, that has to do with your current provider and how they handled the underwriting. Please know that we will be here for you if anything changes with your current company. All the best!"